When you place orders, we always use the most secure environment available. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access at all times.
When you purchase any Pakker product or request informtion, we may collect and store your name, e-mail address, mailing address, and credit card information. This allows us to notify you of the status of your transaction and to provide the products to you. We also may occasionally contact you for feedback on the products you have received. When initiating these transactions you also have the option to tell us your phone number, fax number, company name, and industry category.
We also may use this information to occasionally notify you about important changes to the web site or the Pakker products and services, newsletters, and special offers we think you might find valuable. We will not use the company or industry information you provide us, except we may integrate that information in an aggregated manner for our own internal research purposes. If you do not want to receive promotional communications from us, you can let us know by selecting the "opt out" mechanism on any promotional email we send you.
If you request technical support via email, we will ask you for information necessary to complete the transaction - such as your name, address, and information about your computer hardware, software, and the nature of the problem you are experiencing. We will use that information to provide the requested support services. We will store that information in the event we need to contact you in the future about the Pakker based on the nature of the support services originally provided to you.
Third Party Contractors
Pakker Inc. may retain the services of outside contractors to provide services for us. These contractors may provide technical support or handle order processing. We may be required to share our users' personal information with these outside contractors to enable them to provide such services. We require these contractors to keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Pakker.
Third Party Direct Marketers
We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others for direct marketing purposes without your consent. Pakker may, however, provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
Cookies and IP Addresses
Third Party Sites
Please be aware that we may provide links to third party web sites as a service to our users and we are not responsible for the content or information collection practices of those sites. Please also note that these web sites' privacy policies may differ from our policy. We encourage you to review and understand their privacy practices before providing them with information or visiting their sites.
California Civil Code section 1798.83 permits customers who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. We do not provide your personal information to any third party for their direct marketing purposes without your consent. If you would like more information with regarding your privacy rights under California law, you may contact us at the contact point below. Please reference your request as "California Disclosure Information."